Emergency Response Management Portal

Support Plan Summary Plan →  Standard Premier Signature Pricing → Included in Axsy licence fees 30% of net Axsy licence fees Contact Axsy for pricin...

Availability: All Support Plans Axsy will setup a portal, incorporating your branding where you can: Access Axsy’s knowledge base content Raise and...

Support terms are identifiable throughout this article by the use of first letter capitals, please see the list of terms available in this article. Supp...

Initial Org Setup Availability: All Support Plans The fastest way to get you started with Axsy’s products is to arrange a session so that the Axsy team ...

When you report an issue to Axsy, please provide as much of the following information that is relevant to your issue to enable us to assist you further.  ...

Issues reported by users of the Axsy Mobile App in the field can be due to multiple reasons: User error Incorrect Salesforce configuration and setting...

Response Times Operational (live) Support Services Support for Axsy GA Products used for business purposes Response Times Support Plan Standar...

Definitions Support definitions used elsewhere in this section are listed below. Level 1 Support means the support service provided by You for Your en...