Axsy Support Plan Details

Axsy Support Plan Details

Axsy Support Plan Details
Notes: Customer is responsible for: i) all end-user interactions; and ii) providing tier-1 support including resolutions to common problems (includ...
Wed, 4 Nov, 2020 at 9:53 AM
Guidance to Level 1 Support Teams Reporting Issues to Axsy Level 2 Support
When you report an issue to Axsy, please provide as much of the following information that is relevant to your issue to enable us to assist you further.  ...
Tue, 22 Mar, 2022 at 4:42 AM
Reproducing Issues in Production Environments
Issues reported by users of the Axsy Mobile App in the field can be due to multiple reasons: User error Incorrect Salesforce configuration and setting...
Tue, 22 Mar, 2022 at 5:52 AM
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